The main reason for that, according to Jennifer Buchanan, senior director of field learning and development at the retailer's Bentonville, Ark., headquarters, is the company's extensive employee development program. were significantly understaffed in late 2021, Sam's Club's 600 locations were at full employment. "In this challenging period, we've seen that learning and development can make a significant impact on both employee retention and attraction of new hires," says Thanos Papangelis, chief executive officer of Epignosis, a learning technology company based in San Francisco. In that survey, 66 percent of workers ages 18-24 ranked learning new skills as the third-most important perk when evaluating new job opportunities, behind only health insurance and disability benefits. In fact, skills training is one of the top perks younger workers look for in a new job, according to a 2021 Gallup survey conducted on behalf of Amazon. Learning and development (L&D) programs can be an appealing benefit. "Another way to be competitive is to allow for learning," Andreatta says. "Employers are getting a hard wake-up call around how competitive their offerings are-pay, benefits, flexibility," says Britt Andreatta, chief executive officer of workplace consultancy 7th Mind Inc., based in Santa Barbara, Calif.īut these standard, if shifting, incentives aren't the only options companies have for setting themselves apart. The pandemic has caused millions of people to quit their jobs, leaving companies scrambling to find ways to hold on to their top employees and attract new ones.
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